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Homeless dumping or patient dumping is the practice of hospitals and emergency services inappropriately releasing homeless or indigent patients to public hospitals or on the streets instead of placing them with a homeless shelter or retaining them, especially when they may require expensive medical care with minimal government reimbursement from Medicaid or Medicare. The term homeless dumping has been used since the late 19th century and resurfaced throughout the 20th century alongside legislation and policy changes aimed at addressing the issue. Studies of the issue have indicated mixed results from the United States' policy interventions and have proposed varying ideas to remedy the problem.
The term "patient dumping" was first mentioned in several New York Times articles published in late 1870's, which described the practice of private New York hospitals transporting poor and sickly patients by horse drawn ambulance to Bellevue Hospital, the city's preeminent public facility. The jarring ride and lack of stabilized care typically resulted in death of the patient and outrage of the public. Scholars report that private hospital administrations were motivated by a desire to keep mortality rates and costs down when they advised ambulance drivers to send poor patients in critical condition directly to the public hospitals like Bellevue even if a private hospital was closer. After the deaths associated with patient dumping or inappropriate patient transfer added up, the first attempt at legislative reform in the United States was pushed through the New York Senate around 1907, largely by Julius Harburger. The legislation penalized private hospitals when they sent ill patients away or obligated staff to transfer them to another hospital. Notwithstanding the passage of city ordinances prohibiting the practice, it continued. The practice of patient dumping continued for several decades, and in the 1960s it was brought back into the public eye by the media, but not much was done to resolve the issue. Many homeless people who have mental health problems can no longer find a place in a psychiatric hospital because of the trend towards mental health deinstitutionalization from the 1960s onwards.
1980's resurface in the public eye and policy interventions
"Patient dumping" resurfaced in the 1980s, nationwide, with private hospitals refusing to examine or treat the poor and uninsured in the emergency departments (ED) and transferring them to public hospitals for further care and treatment. In 1987 33 complaints of patient dumping were made to the US Department of Health and Human Services, and the following year 1988, 185 complaints were made. Since private hospitals ceased publishing their mortality rates, analysts pointed to high costs of dealing with Medicaid's reimbursements and uninsured patients as the motivation. This refusal of care resulted in patient deaths and public outcry culminating with the passage of a federal anti-patient dumping law in 1986 known as the Emergency Medical Treatment and Active Labor Act (EMTALA). In 1985 the Consolidated Omnibus Budget Reconciliation Act (COBRA) was passed which was meant to regulate how patients were transferred and also end patient dumping. Unfortunately, COBRA was not a complete solution, and in the years after its passage hospitals struggled with creating appropriate discharge protocols and the cost of providing health care for homeless patients. Statistically, Texas and Illinois had the highest rates of patient dumping because of economic difficulties. Researchers have reported that the language in COBRA was not precise enough to significantly disincentivise healthcare providers to discontinue patient dumping practices. For example, in the 1980s Texas state law had a loop hole that allowed hospitals to transfer patients to nursing homes.
Early 21st century policy
Homeless dumping continued to be an issue in the United States into the 21st century. University of California Los Angeles professor Abel (2011) claimed that these policy interventions have not been effective because the United States' health care system is too heavily influenced by the patients ability to pay. In the early 21st century, immigrant groups were vulnerable to patient dumping by being deported or repatriated which in many cases led to their death. Research articles also describe dumping of homeless individuals or mentally ill individuals by police as another form of inappropriately shifting people from one area of a city to another instead of taking them to adequate care facilities like shelters. In September 2014, the U.S. Commission on Civil Rights issued a report entitled "Patient Dumping."
A report published in 2001 by the Public Citizen's Health Research Group stated that there were widespread violations of EMTALA throughout the United States in 527 hospitals. Between 2005 and 2014 another study reported 43% of the US hospitals studied had been under EMTALA investigation which resulted citations for 27% of the hospitals. The other findings of this study were that the number of EMTALA violations have been decreasing for the period between 2005 and 2014, and that the majority of the citations were given to hospitals for issues with policy enforcement. However, there is not a consensus among researchers about how to effectively measure the effects of EMTALA at reducing patient dumping or improving patient care.
Patients living in poverty or in homelessness are often seen as less than ideal patients for hospital administrations because they are unlikely to be able to pay for their healthcare and tend to be hospitalized with severe illness. Other factors associated with patient dumping are being a part of minority group and being uninsured. Historically, hospitals have been reported to compete against each other to maintain low mortality rates at the expense of low-income patients. Competition within hospitals to see more patients and faster also increases the rate of inappropriate patient discharges.
Some researchers and scholars trace the issue of homeless dumping to the issue of homelessness and claim that addressing the issues of homelessness will prevent patient dumping. The increase of homelessness and poverty rates increases the number of people who are unable to pay for consistent healthcare which leads to emergency hospitalization of patients with exacerbated medical conditions. Social factors have allowed homelessness and poverty rates to further increase, and deinstitutionalization has led to psychiatric patients to lose access to services and be dumped on the streets.
The introduction of Medicaid and Medicare had helped hospitals shoulder the burden of providing care to poverty-level and elderly patients, but the many people in United States without health insurance were still vulnerable to inappropriate patient transfer or dumping. Scholars and researchers point to these patients' lack of access to preventative and consistent healthcare treatment as well as inappropriate discharge procedures and follow-up protocols as the causes behind the frequent rehospitalization.
In 1985 Illinois developed the Illinois Competitive Access and Reimbursement Equity (ICARE) program, but it had adverse effects like disrupting indigent patient's continuity of care, losing patients, and creating 2 hospital systems: one for uninsured lower-income patients and one for insured higher-income patients. The ICARE policy had a negative impact on the quality of healthcare that low-income and homeless patients received because it created disjointed treatment experiences when hospitals met their allocated funding quota and transferred patients to (or dumped patients on) other hospitals that still had funding and public hospitals. Proponents of the ICARE policy cited the reduction in Illinois' Medicare expenditure as evidence of the policy's success.
The 1986 Emergency Medical Treatment and Active Labor Act (EMTALA) was meant to regulate Medicare-participating hospitals and ensure that patients received appropriate medical treatment regardless of their ability to pay. Some scholars described how EMTALA provided a means to take legal action against healthcare providers and hospitals that did not comply, and provided examples of cases in Florida, California, and North Carolina. Even though hospitals have had to pay penalties, patient dumping remained an issue throughout the country. Legal scholars, Kahntroff and Watson (2009) also reported that the implementation of the policy has been flawed with issues of lack of adherence and confusion on what is compliance. A study that looked at 5,594 hospitals in the United States between 2005 and 2014 reported that the number of EMTALA investigations has decreased through that period which may be an indication that hospitals and physicians are improving their adherence to EMTALA protocols. The decrease in EMTALA investigations might also indicate that patient access to emergency care and treatment is improving. Researchers also interviewed doctors who reported that EMTALA citation fines were a disincentive to violate EMTALA protocols.
In 1988 the COBRA Act was meant to be a series of revised regulations which required hospital emergency rooms to treat every patient that walked through the door and doubled the fine for violations. News Editor for the American Journal of Nursing, Brider (1987) reported that public hospital staff in Illinois were under a lot of pressure due to the influx of patients that were being sent to them from other hospitals, and that the incidence of patient transfers or patient dumping increased through a loophole in COBRA.
The incentives offered to doctors in terms of payment for their services have an effect with patient care outcomes and can minimize the chance of patient dumping or shifting patients to other providers. A study conducted on doctors at the Fairview Health Services hospital in Minnesota reported that grouping doctors into teams to incentivize collaboration between the doctors to ensure the average of the team provided high quality health care for the patient. But doctors who out performed other doctors on their teams did not like the program because the other doctors who were underperforming did not have the incentive to improve. Some of the doctors interviewed in the study claimed that underperforming doctors would only start providing better care if their pay was affected by their lower quality services.
Discussion of intervention strategies
Some researchers and scholars have concluded that despite the policy interventions of the 1980s, the practice of patient dumping continued to be a problem in the United States and that a solution required a reformation of the entire healthcare system. These researchers shared the opinion that the most effective solution to address the health care needs of people living in poverty and those who are homeless is to provide universal healthcare because that would eliminate hospitals incentives to turn patients away based on their ability to pay for services. Other researchers emphasize that better developed protocols and procedures for patient discharge are one of the most important strategies to reduce rehospitalization rates because patients living in homelessness and poverty lack appropriate dwelling to continue the recuperation process. Another strategy to minimize rehospitalization rates proposed by researchers was to create recuperation programs for patient who lack access to one after they are discharge. Respite programs can be especially helpful for homeless patients to have safe places to recuperate and stop the cycle of chronic re-admittance. A study conducted using information about homeless patients in New Haven, Connecticut reported that homeless patients had a 22% higher hospital readmittance rate than patients with insurance.
Regional or community wide programs to oversee under-resourced patient recuperation or respite care seem to be the most sustainable because they pool resources from multiple hospitals and a larger population to provide appropriate recuperation facilities and minimize the risk of any one hospital or healthcare facility from having to provide the majority of the resources and cost associated with the increase of patients from the area's underserved patient population. Researchers say that the cost of rehospitalizing patients for more critical conditions is higher than the cost of providing appropriate healthcare and following careful patient discharge procedures, which in some cases are beyond the requirements outlined by policies like the EMTALA.
However, there are studies that have indicated that hospitals sometimes face delays when discharging a homeless patient because they also have the responsibility of finding appropriate housing and care. Patients can also face adverse effects if they are hospitalized for longer than what is necessary because it increases their chance of transmitting an infectious disease in the hospital or it draws resources from other patients.
A study conducted on physicians in Ontario investigated how different payment systems impacted patient care in terms of the number of cost shifts and dumping incidences and reported that other factors like altruism or ethics of the doctors and patient behavior played a role in how doctors shifted costs. Some researchers hold the view that the Canadian healthcare system is better designed to minimize the occurrences of patient dumping.
A study published in 2006 that used voluntary surveys in its methods claimed that the results of the surveys indicated patient dumping was a problem within Taiwan's healthcare system. Researchers report that funding issues with government budgets and pressure that hospitals felt to stay competitive were among of the contributing factors to patient dumping. A previous study published in 2003 also supported the claim that Taiwan's healthcare system is negatively impacted by patient dumping in terms of healthcare quality and increased costs.
In the a study conducted in the United Kingdom the issue of inappropriately discharging a patient has more to do with delaying the discharge than expediting the discharge. In 2004 a report was published in the UK that claimed that prisons were overcrowded and that one of the populations at risk of living in adverse conditions were mentally ill incarcerated individuals who were dumped in prisons.
Other associated names or terms
Other terms used in related to the practice of patient dumping are frequent-user patient, revolving-door, and bed block-blockers. These terms were contrived by some hospital staff who noted how these patients had reoccurring hospitalizations. Other ways homeless dumping is described is with phrases like inappropriate patient discharges and economically motivated transfers.
Usage in the media and press
- Associated Press; February 9, 2007; Los Angeles. A hospital van dropped off a homeless paraplegic man on Skid Row and left him crawling in the street with nothing more than a soiled gown and a broken colostomy bag, police said.... Police said the incident was a case of "homeless dumping" and were questioning officials from the hospital.
- Associated Press, October 25, 2006; Los Angeles. "L.A. Police Allege Homeless Dumping." Authorities have launched a criminal investigation into suspected dumping of homeless people on Skid Row after police witnessed ambulances leaving five people on a street there during the weekend.
- Hochron JL, Brown EM (June 2013). "Ensuring Appropriate Discharge Practices for Hospitalized Homeless Patients". World Medical & Health Policy. 5 (2): 175–181. doi:10.1002/wmh3.37.
- "Dumped On Skid Row". 60 Minutes. May 17, 2007. Retrieved 2007-05-21.
- "L.A. charges hospital in dumping of homeless". NBC News. November 16, 2006. Retrieved 2007-05-21.
- Abel E (May 2011). "Patient dumping in New York City, 1877-1917". American Journal of Public Health. 101 (5): 789–95. doi:10.2105/AJPH.2010.300005. PMC 3076414. PMID 21421951.
- Rice MF, Jones W (October 1991). "The uninsured and patient dumping: recent policy responses in indigent care". Journal of the National Medical Association. 83 (10): 874–80. PMC 2571592. PMID 1800761.
- O'Brien, Hylton, Maria (1992). "The Economics and Politics of Emergency Health Care for the Poor: The Patient Dumping Dilemma". BYU Law Review. 1992 (4).
- Terp, Sophie; Seabury, Seth A.; Arora, Sanjay; Eads, Andrew; Lam, Chun Nok; Menchine, Michael (February 2017). "Enforcement of the Emergency Medical Treatment and Labor Act, 2005 to 2014". Annals of Emergency Medicine. 69 (2): 155–162.e1. doi:10.1016/j.annemergmed.2016.05.021. ISSN 1097-6760. PMID 27496388.
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- Rochefort DA (Spring 1984). "Origins of the "Third psychiatric revolution": the Community Mental Health Centers Act of 1963". Journal of Health Politics, Policy and Law. 9 (1): 1–30. doi:10.1215/03616878-9-1-1. PMID 6736594.
- Schiff RL, Ansell DA, Schlosser JE, Idris AH, Morrison A, Whitman S (February 1986). "Transfers to a public hospital. A prospective study of 467 patients". The New England Journal of Medicine. 314 (9): 552–7. doi:10.1056/NEJM198602273140905. PMID 3945293.
- Stevens RA, Rosenberg CE, Burns LR (2006). History and health policy in the United States putting the past back in. New Brunswick, N.J.: Rutgers University Press. p. 280. ISBN 978-0-8135-3838-9.
- Brider P (November 1987). "Too poor to pay: the scandal of patient dumping". The American Journal of Nursing. 87 (11): 1447–9. doi:10.2307/3425901. JSTOR 3425901. PMID 3674130.
- King, William R.; Dunn, Thomas M. (2004). "Dumping: Police-Initiated Transjurisdictional Transport of Troublesome Persons" (PDF). Police Quarterly. 7 (3): 339–358. doi:10.1177/1098611102250586.
- U.S. Commission on Civil Rights, Patient Dumping (September 2014).
- "Questionable Hospitals 2001: Patient Dumping by Hospital Emergency Rooms". Public Citizen.
- Kellermann AL, Hackman BB (July 1990). "Patient 'dumping' post-COBRA". American Journal of Public Health. 80 (7): 864–7. doi:10.2105/AJPH.80.7.864. PMC 1404974. PMID 2356913.
- Cohen CI, Thompson KC (September 1992). "Psychiatry and the homeless". Biological Psychiatry. 32 (5): 383–6. doi:10.1016/0006-3223(92)90126-k. PMID 1486144.
- Fader HC, Phillips CN (March 2012). "Frequent-user patients: reducing costs while making appropriate discharges". Healthcare Financial Management. 66 (3): 98–100, 102, 104 passim. PMID 22420142.
- Kahntroff J, Watson R (January 2009). "Refusal of emergency care and patient dumping". The Virtual Mentor. 11 (1): 49–53. doi:10.1001/virtualmentor.2009.11.1.hlaw1-0901. PMID 23190486.
- Greene, Jessica; Kurtzman, Ellen T.; Hibbard, Judith H.; Overton, Valerie (2015-05-01). "Working Under a Clinic-Level Quality Incentive: Primary Care Clinicians' Perceptions". The Annals of Family Medicine. 13 (3): 235–241. doi:10.1370/afm.1779. ISSN 1544-1709. PMC 4427418. PMID 25964401.
- Doran, Kelly M.; Greysen, S. Ryan; Cunningham, Alison; Tynan-McKiernan, Kathleen; Lucas, Georgina I.; Rosenthal, Marjorie S. (2015). "Improving post-hospital care for people who are homeless: Community-based participatory research to community-based action". Healthcare. 3 (4): 238–244. doi:10.1016/j.hjdsi.2015.07.006. PMID 26699351.
- Hendy, P.; Patel, J. H.; Kordbacheh, T.; Laskar, N.; Harbord, M. (August 2012). "In-depth analysis of delays to patient discharge: a metropolitan teaching hospital experience". Clinical Medicine. 12 (4): 320–323. doi:10.7861/clinmedicine.12-4-320. ISSN 1470-2118. PMC 4952118. PMID 22930874.
- Kantarevic, Jasmin; Kralj, Boris (2014). "Risk selection and cost shifting in a prospective physician payment system: Evidence from Ontario". Health Policy. 115 (2–3): 249–257. doi:10.1016/j.healthpol.2013.10.002. PMID 24210763.
- Lin HC, Kao S, Tang CH, Yang MC, Lee HS (June 2006). "Factors contributing to patient dumping in Taiwan" (PDF). Health Policy. 77 (1): 103–12. doi:10.1016/j.healthpol.2005.07.009. PMID 16150511.
- Lin HC, Yang MC, Chen CC, Tang CH (January 2004). "Opinions of hospital administrators toward the prevalence of patient dumping in Taiwan". Chang Gung Medical Journal. 27 (1): 35–43. PMID 15074888.
- Davies, Rachael (2004). "Deaths in UK prisons are due to overcrowding, says report". The Lancet. 363 (9406): 378. doi:10.1016/s0140-6736(04)15481-0. PMID 15074304.
- Schlesinger M, Dorwart R, Hoover C, Epstein S (December 1997). "The determinants of dumping: a national study of economically motivated transfers involving mental health care". Health Services Research. 32 (5): 561–90. PMC 1070215. PMID 9402901.
- Police probe alleged L.A. homeless dumping: Hospital van reportedly spotted dropping off paraplegic man on Skid Row, NBC News via Associated Press, February 9, 2007